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Context in Quality of Care: Improving Teamwork and Resilience.

CPQCC Publication
TitleContext in Quality of Care: Improving Teamwork and Resilience.
Publication TypeJournal Article
Year of Publication2017
AuthorsTawfik DS, Sexton JBryan, Adair KC, Kaplan HC, Profit J
JournalClin Perinatol
Date Published2017 09
KeywordsBurnout, Professional, Cooperative Behavior, Humans, Infant, Newborn, Intensive Care Units, Neonatal, Intensive Care, Neonatal, Patient Care Team, Quality of Health Care, Resilience, Psychological

Quality improvement in health care is an ongoing challenge. Consideration of the context of the health care system is of paramount importance. Staff resilience and teamwork climate are key aspects of context that drive quality. Teamwork climate is dynamic, with well-established tools available to improve teamwork for specific tasks or global applications. Similarly, burnout and resilience can be modified with interventions such as cultivating gratitude, positivity, and awe. A growing body of literature has shown that teamwork and burnout relate to quality of care, with improved teamwork and decreased burnout expected to produce improved patient quality and safety.

Alternate JournalClin Perinatol
PubMed ID28802338
PubMed Central IDPMC5644508
Grant ListR01 HD084679 / HD / NICHD NIH HHS / United States