CPQCC has developed a tool to help providers assess the care delivery context within a NICU, available for download here. This tool is intended to stimulate inquiry into how care is delivered and allow for reflection and discussion on the conditions required for delivering high-quality NICU care. While using this tool, providers are encouraged to walk-through the NICU, participate in rounds, observe interactions between staff/families, converse with a reasonably broad cross-section of NICU staff (leadership as well as bedside MDs, NNPs, RNs) and assess the unit across multiple domains (e.g. physical environment of care; team cohesion; leadership).
We welcome feedback on the usefulness of this assessment tool and encourage users to share their thoughts with us as they use it.